Flows On Demand — Workflow Automation Reviews
Integration Guide
Twilio
+
Google Sheets

Twilio + Google Sheets Integration

Record all inbound and outbound Twilio SMS messages in Google Sheets for compliance and reporting. Set up this automation with Make.com, Zapier, n8n, or Pabbly Connect — no coding required.

Supported Platforms

M
Make.com
✓ Supported
Z
Zapier
✓ Supported
n
n8n
✓ Supported
P
Pabbly Connect
Not available

What You Can Automate

01

When a new record is created in Twilio, automatically trigger an action in Google Sheets

02

Sync data between Twilio and Google Sheets in real time without manual exports

03

Send notifications to Google Sheets when important events happen in Twilio

04

Create or update Google Sheets records based on activity in Twilio

05

Build multi-step workflows that start in Twilio and flow through Google Sheets

What You Need Before Starting

  • An active Twilio account (free plan is fine for testing)
  • An active Google Sheets account
  • An account on at least one automation platform: Make.com, Zapier, n8n, or Pabbly Connect
  • API access or admin permissions in both Twilio and Google Sheets to authorize the connection

Step-by-Step Setup Guide

Choose the platform you want to use. All four support this Twilio + Google Sheets integration.

M
Make.com8 steps
1

Log into Make.com and click "Create a new scenario."

2

Click the + button, search for "Twilio", and select it as your trigger module.

3

Connect your Twilio account using your API key or OAuth credentials.

4

Configure the trigger: choose what to watch (new records, updates, or specific events) and set any filters.

5

Click + to add a new module, search for "Google Sheets", and select the action you want to perform.

6

Connect your Google Sheets account and use Make's data mapper to link fields from the Twilio trigger to the Google Sheets action.

7

Click "Run once" to test the scenario with real data. Fix any mapping errors highlighted in red.

8

Set a schedule (e.g., every 15 minutes) and toggle the scenario to ON. Your automation is live.

Z
Zapier8 steps
1

Log into Zapier and click "Create Zap."

2

Choose Twilio as your Trigger app and select the trigger event (e.g., "New Record", "New Contact").

3

Connect your Twilio account and click "Continue." Zapier will test the connection and fetch sample data.

4

Click "Continue" past the test step once sample data appears.

5

Add Google Sheets as your Action app and select the action event (e.g., "Send Message", "Create Record").

6

Connect your Google Sheets account and map the fields from your Twilio trigger data to the Google Sheets action fields.

7

Click "Test action" to confirm the action runs correctly with the sample data.

8

Name your Zap, click "Publish," and turn it on. Zapier will now run this automatically.

n
n8n8 steps
1

Open n8n and click "New Workflow."

2

Add a Twilio node as your trigger. Search for it in the node panel and drag it onto the canvas.

3

Click the node, select "Create New Credential," and enter your Twilio API key or OAuth details.

4

Choose the operation to watch (e.g., "On New Record") and configure any filters.

5

Click + to add a Google Sheets node and connect it to the Twilio node's output pin.

6

Configure the Google Sheets node: select credentials, choose the action, and use expressions ({{ $json.fieldName }}) to map data from Twilio.

7

Click "Execute Workflow" to run a manual test. Check the output panel to confirm the data flows correctly.

8

Click "Activate" to enable the workflow. n8n will now run it on the configured trigger or schedule.

About These Apps

Twilio

Cloud communications platform for SMS, voice, email, and video APIs

Make.comZapiern8nPabbly Connect

Google Sheets

Cloud-based spreadsheet application from Google Workspace

Make.comZapiern8nPabbly Connect

Set Up This Integration

Choose a platform to connect Twilio and Google Sheets. All options below support this integration.

M
Make.com
35% for 12 months

The visual automation powerhouse

Z
Zapier
Partner program (invite-only for approved Zapier Partners)

The market leader — 8,000+ integrations

n
n8n
30% for 12 months (cloud plans)

Open-source power for developers

Frequently Asked Questions

Do I need coding skills to connect Twilio and Google Sheets?

No. Make.com, Zapier, n8n (cloud), and Pabbly Connect are all no-code or low-code tools. You configure connections through visual interfaces. n8n offers optional JavaScript nodes for advanced logic, but the basic Twilio+Google Sheets setup requires no code.

Which platform is cheapest for this integration?

Pabbly Connect offers a lifetime deal with unlimited automations, making it the lowest long-term cost for high-volume workflows. Make.com's free plan includes 1,000 operations/month. Zapier's free plan is limited to 100 tasks/month. n8n is free to self-host.

How often does the automation run?

It depends on the platform and plan. Make.com runs scenarios on a schedule you set (minimum 1 minute on paid plans, 15 minutes on free). Zapier polls triggers every 1–15 minutes depending on your plan. n8n can be triggered instantly via webhooks. Pabbly runs instantly when triggered.

What happens if the integration breaks?

All four platforms send email alerts when a workflow fails. Make.com shows error details in the scenario history. Zapier shows failed tasks in the Task History tab. n8n logs errors in the execution log. Pabbly shows error details in the workflow run history.

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